At Home Air Essentials, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data when you use our website or services. By visiting our site or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information to improve your experience with us:
a. Personal Information
When you interact with us—such as filling out a contact form, booking a service, or signing up for updates—we may collect:
- Your name
- Email address
- Phone number
- Address
- Any other details you provide voluntarily
b. Non-Personal Information
We also collect non-personal data automatically when you visit our site, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Time spent on our site
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries or service requests
- Schedule HVAC services, including installation, repairs, maintenance, or emergency assistance
- Improve our website, services, and customer experience
- Send you updates, promotions, or important notices (only if you’ve opted in)
- Ensure compliance with legal and regulatory requirements
3. Sharing Your Information
We value your trust and will never sell or rent your personal information. However, we may share your data in the following situations:
- With trusted third-party service providers to fulfill services on our behalf (e.g., payment processing, scheduling tools)
- To comply with legal obligations or respond to lawful requests by public authorities
- To protect the rights, property, or safety of Home Air Essentials, our customers, or others
4. How We Protect Your Information
We implement security measures to protect your personal data, including:
- Secure servers and encryption technology
- Limited access to personal information by authorized personnel only
- Regular reviews of our data collection, storage, and processing practices
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections or updates to your data
- Opt out of receiving marketing communications
- Request the deletion of your personal information (subject to legal or contractual obligations)
To exercise your rights, contact us at [Insert Contact Email].
6. Cookies
Our website uses cookies to enhance your browsing experience. These cookies help us analyze site traffic, remember your preferences, and provide personalized content. By continuing to use our site, you consent to the use of cookies.
7. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for updates.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
- Email: lesliemjohnfl@gmail.com
Thank you for trusting Home Air Essentials. Your comfort and privacy are our priorities.
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